Policies

Welcome to the CSCB Policy compendium!

Welcome to the CSCB Policy Compendium, your central resource for the Canadian Society of Customs Brokers’ governance and operational guidelines. This section includes the CSCB by-laws, membership policies, and education and professional development standards—all designed to support customs brokers in contributing to Canada’s security and economic prosperity.

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CSCB By-laws

Take a moment to review the CSCB By-laws. They’re key to understanding your rights, responsibilities, and how we ensure transparency and accountability across the organization. Members only

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Membership Policies

Explore the CSCB membership policies to discover the structure, expectations, and benefits of being part of our community. Get informed and make the most of your membership! Members only

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Education Policies

Discover how the CSCB is driving excellence—explore this section to learn about our commitment to advancing customs knowledge and professional standards.

Our Vision: To support Canada as a thriving trading nation.

Our Mission: To serve Canada’s customs brokers in contributing to our collective security and prosperity.

_{as approved by the CSCB Board of Directors on June 25, 2024.}*

What Our Community Says

“CSCB education gave me specialized, industry-recognized knowledge and practical skills that not only helped prepare me for the CBSA professional exam but also set me apart as a confident and capable customs professional.”

– Sabrina, a CCS and CTCS Designate

“I would strongly recommend [the CCS course]. It is a valuable investment in one’s professional development, providing practical, industry-relevant knowledge while strengthening credibility. The program also equips individuals with the skills and confidence needed to navigate real-world challenges and make informed decisions in the field.”

– Sabrina, a CCS and CTCS Designate

“Achieving this designation has strengthened my professional credibility and demonstrated my commitment to continuous learning. Employers and colleagues view me as more knowledgeable and dependable in customs and trade-related matters.”

– Sabrina, a CCS and CTCS Designate

“The course content was highly relevant, practical, and closely aligned with real-world customs processes. It struck an effective balance between theory and application, making it easy to apply what I learned to my day-to-day responsibilities.”

– Sabrina, a CCS and CTCS Designate

“I recognized that many organizations value professional designations, and I wanted to remain competitive while aligning myself with industry standards. Pursuing this designation also helped me prepare for the Canada Border Services Agency professional exam, further strengthening my readiness for advancement within the field.”

– Sabrina, a CCS and CTCS Designate

“[I would recommend the CCS course] it gives a great framework and covers board topics. It is very helpful to people entering the field.”

– Kwan, a CCS course graduate

“I was able to complete the CBSA professional exam with the knowledge from the CSCB training.”

– Kwan, a CCS course graduate

“All modules [in the CCS course] are insightful, I appreciate all the calculation module with the complication of duties, taxes and surtax that was covered.”

– Kwan, a CCS course graduate

“Maintaining my CCS and CTCS designations demonstrate to employers that despite working within Education for the past 15 years, I am still up to date with the current requirements and changes within the customs industry.”

– Donna, a CCS and CTCS Designate

“The CCS program is well presented and relevant for today’s workforce. It provides the key education required for entry-level employees... The breadth of the information is valuable – from cargo requirements to Incoterms to SIMA to basic tariff classification - it introduces individuals to all the key requirements to get started in a role.”

– Donna, a CCS and CTCS Designate