Code of Ethics
28.1. The Members will comply with the Code of Ethics
of the Society which is hereby incorporated into and forms
part of these By-Laws. All Members shall endeavour to
observe the spirit as well as the letter of the Code of
Ethics.
FOR CORPORATE MEMBERS...
2. A Corporate Member owes certain duties to the public,
the Government of Canada, its employees, other Corporate
Members and shall act at all times with
2.a. responsibility for and fidelity to public needs;
and
2.b. competence through devotion to high ideals and professional
integrity.
3. A Corporate Member shall:
3.a. provide opportunity for professional development
and advancement of its employees, allowing them to maintain,
at all times, the standards of competence expressed by
the academic and experience requirements for admission
to the profession and for continuation as a Customs Broker,
and extend the effectiveness of the profession through
the interchange of customs brokerage information and experience;
and
3.b. endeavour at all times to enhance the public regard
for the Customs Brokerage profession by extending the
public knowledge thereof and discouraging untrue, unfair
or exaggerated statements with respect to the Practice
of Customs Brokerage.
4. A Corporate Member shall act in customs brokerage
matters for clients as a faithful agent or trustee and
shall regard as confidential information obtained by the
firm as to the business affairs, technical methods or
processes of clients and avoid or disclose a conflict
of interest that might influence its actions or judgement.
5. A Corporate Member shall:
5.a. not commit an act discreditable to the customs brokerage
profession;
5.b. while promoting its professional interests and those
of its clients, not compromise its duties or obligations
to the Government of Canada;
5.c. not maliciously injure the reputation or business
of another Corporate Member or a Customs Broker;
5.d. not attempt to gain advantage over other Corporate
Members or Customs Brokers by providing personal compensation
in securing customs brokerage work;
5.e. uphold the principle of adequate compensation for
customs brokerage services, within acceptable business
practices.
6. A Corporate Member shall:
6.a. maintain the honour and integrity of the Customs
Brokers profession and without fear or favour expose before
the proper tribunals of the regulatory authority any incompetent,
unethical, illegal or unfair conduct or practice of a
Corporate Member or a Customs Broker which involves the
reputation, dignity or honour of Customs Brokers; and
6.b. undertake only such work as its employees are competent
to perform by virtue of their training and experience
and shall, where it would be in the best interests of
a client, engage or advise the client to engage other
specialists.
7. A Corporate Member shall ensure that each member of
the firm shall adhere to the preceding principles and
shall:
7.a. act at all times with fairness and loyalty to their
associates, employers, clients, subordinates and employees;
7.b. regard their honesty to public welfare as paramount;
7.c. not express publicly, or while they are serving
as a witness before a court, commission or other tribunal,
opinions on customs brokerage matters that are not founded
on adequate knowledge and honest conviction;
7.d. endeavour, where applicable, to keep their certificate
of qualification permanently displayed in their place
of business;
7.e. inform their employer of any business connections
or interests of which their employer would have a reasonable
expectation to be made aware; and
7.f. not in the course of their duties on behalf of their
employer hold, receive, bargain for or acquire any fee,
remuneration or benefit without their employer's knowledge
and consent.
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